Shipping policy

Shipping & Delivery

Order or product	Standard shipping
Orders under $199	Applicable shipping charges, capped at $9.95 per order. If the applicable charges are lower, you pay the lower amount.
Orders of $199 or more	Free standard shipping, except orders containing a Modern Nursery Natural Play Gym.
Orders containing a Modern Nursery Natural Play Gym	Applicable shipping charges, capped at $9.95 for the entire order, including orders of $199 or more.
Eligible Naturepedic products	Free standard shipping, with no minimum. The Organic Cotton Changing Pad Cover purchased alone is excluded.
Lovevery products	Free standard shipping, with no minimum.
Meliora products	Free shipping on the Meliora shipment when the Meliora subtotal exceeds $79. Shipping charges for other brands may still apply.

ZUMA Market ships to the 48 contiguous United States. We do not currently offer delivery to Alaska, Hawaii,

U.S. territories or international destinations.

Shipping rates

The $199 threshold is based on your total product subtotal after discounts and before taxes. Products that

already include free shipping count toward this threshold.

Free-shipping benefits apply to the eligible products or shipments. They do not automatically make other items

in an order ship free unless the order qualifies for our $199 benefit.

Your shipping charge is shown at checkout before you pay.

Separate shipments

Products ship directly from our partner brands. If you order from more than one brand, your items may arrive in

separate packages and on different dates.

You may receive multiple tracking notifications. Separate shipments do not increase your total standard

shipping charge beyond the rates described above.

Processing and delivery times

Processing times vary by brand and product. Where available, estimated dispatch times are shown on the

product page.

Dispatch time is the time needed to prepare and ship your order. Transit time begins after the carrier receives

the shipment. Delivery estimates are not guaranteed arrival dates.

For backordered or made-to-order products, please review the estimated dispatch date before purchasing.

We'll contact you if a material change affects the expected shipment timing.

Mattresses and oversized deliveries

Naturepedic mattress delivery may use a parcel carrier or freight service, depending on the product.

Standard delivery does not include in-home placement, assembly or removal of an existing mattress.

Freight shipments are delivered curbside unless otherwise expressly stated.

If an appointment or signature is required, please ensure someone is available to receive the shipment.

Inspect freight deliveries before signing, record visible damage or missing cartons on the delivery receipt, and

contact ZUMA Market immediately if there is a problem.

Address changes and unsuccessful delivery

Please check your delivery address carefully before placing an order. If you need to make a correction, contact

ZUMA Market through our Contact page or website chat as soon as possible.

We'll try to help, but changes cannot be guaranteed once the fulfilling brand has processed or shipped the

order.

Additional carrier charges caused by an incorrect address, a missed freight appointment or a change-of-mind

delivery refusal may be your responsibility. These charges are separate from standard shipping and will be

explained where applicable.

Delayed, missing or damaged shipments

If your order is delayed, arrives damaged or shows as delivered but cannot be located, contact ZUMA Market

with your order number. We'll coordinate with the brand and carrier and keep you informed.

Please retain damaged products and packaging until you receive instructions. For returns, replacements and

refunds, see our Returns & Refunds Policy.